Experts at Laurier
2 results for "Sharing failure":
Anita Boey
Department of
Organizational Behaviour and Human Resource Management
Expert In:
Sharing failure
Knowledge
sharing
Learning from
failure
Organizational learning
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Chatura Ranaweera
Department of
Marketing
Expert In:
Service
Failure
, service recovery
Social media
sharing
of information
Customer dissatisfaction, complaining
Customer satisfaction, engagement, loyalty, trust
View Profile
