Sarah J. S. Wilner
Associate Professor
Director, PhD and Research-based Master’s Programs in Management
Laurier Chair in Brand Communication
Lazaridis School of Business and Economics
Marketing
Waterloo, Ontario
swilner@wlu.ca
Office:
(548) 889-4531
Expert In
Consumer behaviour and consumer culture
Consumers' experiences of brands, products and services
Design as a mechanism for legitimacy during market creation
Design thinking
Experiential marketing for brands
Innovation and its microfoundations
Marketing and brand management
Marketing practice and consumer response
Product and service innovation and design
Qualitative research methods
The role of design in brand meaning and positioning
Languages
English
Bio/Research
Sarah Wilner is the Laurier Brand Chair. She holds a PhD in Marketing (minor in Product Design) from York University, an MBA in Marketing from the State University of New York-Buffalo, a post-baccalaureate in communication studies from Bentley University and an undergraduate degree in cultural an...
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Bio/Research
Sarah Wilner is the Laurier Brand Chair. She holds a PhD in Marketing (minor in Product Design) from York University, an MBA in Marketing from the State University of New York-Buffalo, a post-baccalaureate in communication studies from Bentley University and an undergraduate degree in cultural anthropology from Brandeis University (minors in Sociolinguistics and Women's Studies).
Wilner is also a seasoned manager, having managed marketing and communications in a number of public sector organizations, as well as leading several as executive director.
My research interests are located at the intersection of marketing management and consumer behaviour. They cover three interrelated topics as well as a methodological specialization:
Marketing and Brand Management
- marketing practice and consumer response
- 'design thinking'; the role of design in brand meaning and positioning
- experiential marketing for brands
Product/Service Innovation and Design
- innovation and its microfoundations
- design as a mechanism for legitimacy during market creation
Consumer Behaviour and Consumer Culture
- consumers' experience of brands, products and services
Qualitative research methods.
Current projects include:
Beverland, Michael, Cankurtaran, Pinar, Micheli, Pietro and Sarah JS Wilner, “No Sugar for You! Consumer Sensemaking in the New Urban Economy,” under first round review at Journal of the Academy of Marketing Science.
Studies in development include:
Marketing Communications Now: authoring innovative “living” textbook for undergraduate and graduate students in business administration and/or communications studies. Featuring dynamic content provided by the author and top subject experts; learning forums for communications of practice and experiential exercises. Publisher: Top Hat
“What Lies Underneath: How Marketing Capabilities and Their Microfoundations Shape Innovation Success” with Nicole Coviello, Anne Domurath and Maria Rouziou.
“To Be or Not to Be: Understanding Motivations to Certify in the B Corp Community,” two-paper dissertation thesis by PhD student Ms. Asfiya Taji.
“Nomological Networks as Knowledge Management,” preliminary study and model development for a three-paper dissertation thesis by PhD student Mohammad Simjour.
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Wilner is also a seasoned manager, having managed marketing and communications in a number of public sector organizations, as well as leading several as executive director.
My research interests are located at the intersection of marketing management and consumer behaviour. They cover three interrelated topics as well as a methodological specialization:
Marketing and Brand Management
- marketing practice and consumer response
- 'design thinking'; the role of design in brand meaning and positioning
- experiential marketing for brands
Product/Service Innovation and Design
- innovation and its microfoundations
- design as a mechanism for legitimacy during market creation
Consumer Behaviour and Consumer Culture
- consumers' experience of brands, products and services
Qualitative research methods.
Current projects include:
Beverland, Michael, Cankurtaran, Pinar, Micheli, Pietro and Sarah JS Wilner, “No Sugar for You! Consumer Sensemaking in the New Urban Economy,” under first round review at Journal of the Academy of Marketing Science.
Studies in development include:
Marketing Communications Now: authoring innovative “living” textbook for undergraduate and graduate students in business administration and/or communications studies. Featuring dynamic content provided by the author and top subject experts; learning forums for communications of practice and experiential exercises. Publisher: Top Hat
“What Lies Underneath: How Marketing Capabilities and Their Microfoundations Shape Innovation Success” with Nicole Coviello, Anne Domurath and Maria Rouziou.
“To Be or Not to Be: Understanding Motivations to Certify in the B Corp Community,” two-paper dissertation thesis by PhD student Ms. Asfiya Taji.
“Nomological Networks as Knowledge Management,” preliminary study and model development for a three-paper dissertation thesis by PhD student Mohammad Simjour.
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Media Relations
Aonghus Kealy
Communications and Media Relations Officer
akealy@wlu.ca
(548) 889-4855
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Communications and Media Relations Officer
akealy@wlu.ca
(548) 889-4855
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Media Relations
Aonghus Kealy
Communications and Media Relations Officer
akealy@wlu.ca
(548) 889-4855
Lori Chalmers Morrison
Director: Integrated Communications
lchalmersmorrison@wlu.ca
(548) 889-4857
Vanessa Barrasa
Director: Communications & Issues Management
vbarrasa@wlu.ca
(548) 889-3812
Brantford Campus:
Beth Gurney
Director, Strategic Communications and Community Engagement
bgurney@wlu.ca
(548) 889-4199
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Communications and Media Relations Officer
akealy@wlu.ca
(548) 889-4855
Lori Chalmers Morrison
Director: Integrated Communications
lchalmersmorrison@wlu.ca
(548) 889-4857
Vanessa Barrasa
Director: Communications & Issues Management
vbarrasa@wlu.ca
(548) 889-3812
Brantford Campus:
Beth Gurney
Director, Strategic Communications and Community Engagement
bgurney@wlu.ca
(548) 889-4199
Click to Shrink <<