Kalyani Menon
Professor
Lazaridis School of Business and Economics
Marketing
Waterloo, Ontario
kmenon@wlu.ca
Office:
(519) 884-0710 ext. 2704
Expert In
Languages
English
Bio/Research
BA (Delhi University), MBE (Delhi University), PhD (McGill University).
My research focuses on enhancing consumer wellbeing, and has been funded by both external (Social Sciences and Humanities Research Council of Canada; Transformative Consumer Research/ACR) and internal grants. Using a...
Click to Expand >>
My research focuses on enhancing consumer wellbeing, and has been funded by both external (Social Sciences and Humanities Research Council of Canada; Transformative Consumer Research/ACR) and internal grants. Using a...
Click to Expand >>
Bio/Research
BA (Delhi University), MBE (Delhi University), PhD (McGill University).
My research focuses on enhancing consumer wellbeing, and has been funded by both external (Social Sciences and Humanities Research Council of Canada; Transformative Consumer Research/ACR) and internal grants. Using a consumer wellbeing lens, I have conducted and published research on:
- Consumer coping with negative service experiences; Service provider responses to negative
service experiences
- Consumer use and generation of WOM
- Consumer (dis)empowerment
- Customer commitment
- More recently, I have published conceptual work on managerial sensemaking through metaphors
and narrativization.
My research in progress focuses on materialism, consumer power, and moral imagination.
Click to Shrink <<
My research focuses on enhancing consumer wellbeing, and has been funded by both external (Social Sciences and Humanities Research Council of Canada; Transformative Consumer Research/ACR) and internal grants. Using a consumer wellbeing lens, I have conducted and published research on:
- Consumer coping with negative service experiences; Service provider responses to negative
service experiences
- Consumer use and generation of WOM
- Consumer (dis)empowerment
- Customer commitment
- More recently, I have published conceptual work on managerial sensemaking through metaphors
and narrativization.
My research in progress focuses on materialism, consumer power, and moral imagination.
Click to Shrink <<
Media Relations
Aonghus Kealy
Communications and Media Relations Officer
akealy@wlu.ca
(548) 889-4855
Click to Expand >>
Communications and Media Relations Officer
akealy@wlu.ca
(548) 889-4855
Click to Expand >>
Media Relations
Aonghus Kealy
Communications and Media Relations Officer
akealy@wlu.ca
(548) 889-4855
Lori Chalmers Morrison
Director: Integrated Communications
lchalmersmorrison@wlu.ca
(548) 889-4857
Vanessa Barrasa
Director: Communications & Issues Management
vbarrasa@wlu.ca
(548) 889-3812
Brantford Campus:
Beth Gurney
Director, Strategic Communications and Community Engagement
bgurney@wlu.ca
(548) 889-4199
Click to Shrink <<
Communications and Media Relations Officer
akealy@wlu.ca
(548) 889-4855
Lori Chalmers Morrison
Director: Integrated Communications
lchalmersmorrison@wlu.ca
(548) 889-4857
Vanessa Barrasa
Director: Communications & Issues Management
vbarrasa@wlu.ca
(548) 889-3812
Brantford Campus:
Beth Gurney
Director, Strategic Communications and Community Engagement
bgurney@wlu.ca
(548) 889-4199
Click to Shrink <<